Shipping Policy

* Please note our store is Pre-Order *
We will have additional time for manufacturing before we begin shipping orders

Order Processing

Processing Time:

  • Pre-orders: Processed once manufacturing is complete. Estimated dispatch dates are listed on each product page.

  • Standard orders: Once shipped, takes 8–15 business days

Please note that processing times may be longer during peak periods or if additional manufacturing is required. You will receive a notification once your order has been shipped.

Shipping Methods & Tracking

We ship worldwide using reliable international couriers. Check with countries we do not ship to.

  • For orders which include tracking, you will receive a Shipping Confirmation Email with tracking information once your order has been fulfilled.
  • Tracking may take 1–3 business days to update, especially for international shipments.

Estimated Delivery Times

Delivery times vary depending on your location and the shipping carrier. Please note these are estimates, not guaranteed:

  • 6-12 business days after processing

Delays may occur due to customs processing, courier issues, or other unforeseen events.

International Shipping & Customs

Customers are responsible for all customs duties, import taxes, or additional fees imposed by their local customs office.

  • These fees are not included in your order total.
  • Orders refused or returned due to unpaid customs fees cannot be refunded.
  • If your country requires a personal tax number, please include it in the order notes at checkout.

We do our best to assist with customs issues, but customers are ultimately responsible for any local import fees.

Pre-Orders

Pre-order items are shipped once manufacturing is complete.

  • Estimated dispatch timelines are listed on each product page.
  • Processing and shipping may take longer than standard items.
  • Customs fees are the customer’s responsibility for international shipments.

Changing Your Shipping Address

If your order has not yet shipped, we may be able to update your shipping address. Please email us.

Include:

  • Name
  • Order Number
  • Original Shipping Address
  • New Shipping Address

We are not responsible for lost mail or failed deliveries caused by incorrect addresses provided at checkout.

Shipping Questions

Do you ship worldwide?

Yes! We ship internationally to majority of countries!

Due to shipping restrictions our shipping courier is unable to ship to some select countries. Please refer to here to check if your country is effected: Countries we cannot ship to

Please note that customers are responsible for any international custom fees that may incur. Refunds and cancellations are not possible for orders that are denied to be received by the customer.

When will you begin shipping orders after pre-order?

We are expected to begin shipping everything by February 2026. Depending on the item and what we have available some items may begin shipping earlier though.

What is the difference between processing and shipping time?

Our processing time for all orders is generally 8-15 business days.

Processing time refers to the time it takes us to prepare your order before shipment.
Shipping time refers to the time it takes the postal carrier to deliver your order to you.

What is your shipping process?

Once your order is placed, you will receive a confirmation email. From there, once your order is fulfilled you'll receive an email notification with your tracking information.

Does my order come with tracking? How can I track it?

All physical orders will be sent with tracking. Once your order is shipped, you'll receive a email with the tracking number and link.

What are international custom fees?

Customs fees are additional taxes or duties that may be charged by your country’s customs office when your order arrives. These fees vary by country and are the responsibility of the customer to pay.

Customers are responsible for all taxes, customs duties, and fees associated with imported goods. If your country requires a personal tax number, please provide that in the comment of your order.

While we do our best to assist with unpaid customs claims, please be aware that customs authorities may impose processing or administrative fees. We recommend staying informed about your country’s customs policies to avoid any unexpected charges.